Hi Babynus !
With the integration of screen "Ticket dashboard", your software become an interesting ticket management system.
Is this the direction you want to take for your software?
The answer I think is no.
But, I stay confused.
Who create a ticket? A developer, a project manager, help desk support?
Tickets still have a strong relationship with the projects.
I don't think that help desk support can associate a product issue with a project.
I would like that you precise your orientation on the ticket management in ProjeQtOr.
Second, I don't like to have a field for the product (component) and another for the version. Their application are not intuitive. I would like you rework this part.
Regards
With the integration of screen "Ticket dashboard", your software become an interesting ticket management system.
Is this the direction you want to take for your software?
The answer I think is no.
But, I stay confused.
Who create a ticket? A developer, a project manager, help desk support?
Tickets still have a strong relationship with the projects.
I don't think that help desk support can associate a product issue with a project.
I would like that you precise your orientation on the ticket management in ProjeQtOr.
Second, I don't like to have a field for the product (component) and another for the version. Their application are not intuitive. I would like you rework this part.
Regards