I have a situation whereby the user, who is raising ticket, must upload details in the form of an attachment. It can be a standard file like docx, pptx, xlsx, pdf, txt...
How can I make this attachment as mandatory? At least 1 attachment must be uploaded before Ticket can proceed to next step.
I looked at TicketMain.php and found that there is an array variable $_Attachment. But I am not sure how do I make it mandatory!![:ohmy:]( ":ohmy:")
Please help.
How can I make this attachment as mandatory? At least 1 attachment must be uploaded before Ticket can proceed to next step.
I looked at TicketMain.php and found that there is an array variable $_Attachment. But I am not sure how do I make it mandatory!
Please help.